Episode 54
Yelp + ChatGPT — What It Means for Your Business
Watch this episode of Monday Marketing with JG — see the full video library
Google, Yelp and AI are the new telephone books of yesteryear. When someone asks ChatGPT, Perplexity or Siri where to eat, who to call, or where to shop, the answer is assembled from the business information those platforms can find — your hours, your services, your photos, your reviews, your listing status.
Your Yelp Page Is No Longer Just for Reviews
It's now a data source. AI tools pull from it to decide which businesses to name first. A page that's thin, outdated, or unanswered doesn't just look neglected to customers — it reads as unreliable to the machines doing the recommending.
What Quietly Costs You Customers
- Hours that are wrong, or missing for holidays
- Photos from five years and one remodel ago
- Services you offer that aren't listed anywhere
- Reviews — good or bad — sitting without a reply
- Name, address or phone that differs between Google and Yelp
What to Check This Week
Open your Google Business Profile and your Yelp page side by side. Read them the way a stranger would. Does the information match? Is it current? Would an AI reading both know exactly what you do and where you do it?
Where I Come In
At JG Marketing Solutions I manage Google and Yelp reputation so your business information stays current, complete and ready for the way customers actually search now. As a Yelp Premier Agency, reputation management starts at $75 a month.
I'm Janet Galati with JG Marketing Solutions. Every Monday, real marketing knowledge you can use.
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